Industry-Wide Participation
Originally formed in 2008, our independent user’s group focuses on sharing experiences, knowledge, and insight so we can elevate customer overall experience, receive the most from our contact center investments and make better decisions. Over the years our membership has increased substantially across all roles and industries.
Sessions Recordings
Over 100
in our archives
Over
220
Companies Participating
Over
450
members participating
Technology
100%
Agnostic
Over
10
Years Running
9.5 out of
10
In member satisfaction
Connect With Our Members!
Join a community of peers we can rely on for help, confidentiality, and input, while building meaningful individual relationships
What can you expect when joining CCSC?
Join our consortium of end users as we share our experiences, offer knowledge, and discuss insight. We are a community of peers who you can build relationships with and rely on for input and help.
Our members discuss a wide range of topics pertaining to how all solutions enable the ultimate brand experience.
Our members discuss a wide range of topics pertaining to how all solutions enable the ultimate brand experience.
CCSC Membership Tiers
Individual Membership
For End Users
Attend Bi-Weekly Fire-Side Discussions
Gain access to library of recorded sessions
Post on our private discussions board
Consume and share knowledge so all may benefit
Network with peers and industry experts
Sponsor Membership
For Sponsors
Market your brand and tout your solutions
Host and sponsor a yearly fire-side discussion
Place your logo, web address, and descriptor on our website
Post news and events about your company and solutions
Receive “real-world” feedback about your brand and solutions