John Heiberger, president and founder of Lucilium LLC, donates his time, facilitates, and leads the consortium with direction from our most active participants.  He has been part of the contact center industry since 1995 and has deep roots in both Information Technology, Contact Center Operations, and over 115 industries.  

He is known for his uncompromising delivery of results while building a foundation of trust. He is supported by a network of industry professionals who have delivered compelling business solutions within almost every industry. Continuously maintains the highest of standards and valued for doing what is right for the client.

Click here to learn more about Lucilium and how John has redefined the role and involvement of consultants.